Hosting tips from industry experts
(NC) A beautiful hotel can certainly make an impact, but ultimately it’s the service that makes lasting impressions. Successful hotels earn repeat customers by providing top-notch service and making their guests feel special.
As a host, whether it’s a dinner party or visiting relatives, having our guests leave appreciative and with a smile on their faces is also the ultimate goal – along with surviving the experience, of course. So the hotel experts at Comfort hotels have put together a helpful list of tips to take your guests experience to the next level.
Plan a welcome treat – Whether they’ve got a sweet tooth or love the bubbly, a box of chocolates or a bottle of sparkling wine can go a long way. It’s a simple gesture that can have a lot of impact and is the perfect way to greet your new guests.
Stock up on extra toiletries – We all know what it’s like to forget something at home when we’re on the road, whether it’s a toothbrush, conditioner or floss. At hotels many guests rely on the travel-sized amenities, but when staying with family or friends, you could potentially be stuck without or, worse yet, be forced to share the soap (yuck!). Leave new toiletries in the guest bathroom with a note letting them know to help themselves.
Make a set of spare keys – Just like you have a room key at the hotel, by giving your guests a spare set of keys, it’ll take some of the coordination out of the visit. With their own keys, guests can come and go as they please without you having to coordinate being home from work or staying up if they’re going for a night out.
Make a city tip sheet – Assuming your guests are new to the area and you’re not available 24/7 to act as tour guide, a list of local attractions and dining options with contact information is a thoughtful way to help your guests plan their days.
Have snacks and bottled drinks – Providing your guests with portable treats and beverages like water and juice is a thoughtful gesture if you know they’ll be out and about exploring. It’ll save them additional costs and it’s a nice touch that is easy to execute.
Plan household chores in advance – Do any laundry you have sitting around before your guests arrive to ensure the machines are free if needed. As well, any meal prep that can be done in advance will go a long way once you are busy entertaining.
A little planning can go a long way towards minimizing your stress and maximizing your guests’ trip. So next time you have visitors coming, consider these six tips to make it a memorable and positive experience for all.